Payment Policy

Payment Policy

Welcome to Eloriz. We strive to provide a secure and convenient shopping experience. Please read our payment policy carefully before placing your order.

Accepted Payment Methods

We accept the following payment methods:

• Credit Cards (Visa, Mastercard, American Express where available)

• Debit Cards

• UPI Payments

• Net Banking

• Digital Wallets (where supported)

• Cash on Delivery (COD), if available for your location

• Other secure payment methods offered during checkout

Secure Payments

All transactions on Eloriz are processed through trusted and secure payment gateways. Your payment information is encrypted and handled in accordance with industry security standards. We do not store your complete card or banking details.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation via email and/or SMS. If you do not receive a confirmation, please contact our customer support team.

Payment Failure

If your payment is unsuccessful:

• Please verify your payment details.

• Ensure sufficient funds are available.

• Contact your bank or payment provider if the issue persists.

• You may also try an alternative payment method.

Cash on Delivery (COD)

Cash on Delivery may be available for selected products and serviceable locations. Eloriz reserves the right to limit or withdraw COD for certain orders or regions.

Pricing

All prices displayed on our website are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Shipping charges, if applicable, will be displayed during checkout before payment.

Refunds

Refunds for cancelled or eligible returned orders will be processed to the original payment method used during purchase. The refund timeline depends on your bank or payment provider and generally takes 5–10 business days after approval.

Fraud Prevention

Eloriz reserves the right to cancel or hold any order suspected of fraudulent activity, unauthorized transactions, or violations of our terms and conditions. Additional verification may be requested before processing such orders.

Contact Us

If you have any questions regarding payments, refunds, or billing, please contact our customer support team through the Contact Us page or email us at hello@eloriz.com.