Terms of Service

Effective Date: 03.08.2026

Terms of Service for Eloriz

Welcome to Eloriz.

These Terms of Service ("Terms") explain the rules for using our website and purchasing products from us. By accessing our website or placing an order, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website.

Throughout these Terms, "Eloriz," "we," "our," and "us" refer to the Eloriz brand, while "you" and "your" refer to the customer or website visitor.

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About Eloriz

Eloriz is a jewelry brand dedicated to offering quality jewelry designed with style, elegance, and craftsmanship in mind. We strive to provide accurate product information, secure shopping, and reliable customer service.

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Eligibility

By using our website, you confirm that:

• You are at least 18 years old or have permission from a parent or legal guardian.
• The information you provide is accurate and up to date.
• You will use our website only for lawful purposes.

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Products

We work hard to display our jewelry as accurately as possible. However, actual colors may vary slightly depending on your screen settings and lighting conditions.

Since many of our products are handcrafted or made with natural materials, small variations in color, texture, size, or finish may occur. These differences are normal and make each piece unique.

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Pricing

All prices shown on our website are listed in the applicable currency.

We reserve the right to:

• Update prices at any time without prior notice.
• Correct pricing errors if they occur.
• Cancel orders affected by incorrect pricing.

Taxes, shipping charges, or other applicable fees may be added during checkout.

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Orders

Once you place an order, you will receive an order confirmation email. This confirmation does not mean your order has been accepted.

We reserve the right to:

• Decline or cancel any order.
• Limit product quantities.
• Request additional information before processing an order.
• Cancel orders if fraud or unauthorized activity is suspected.

If your order is canceled after payment, you will receive a full refund.

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Payment

We accept secure payment methods available during checkout.

By making a purchase, you confirm that:

• You are authorized to use the selected payment method.
• Your payment details are correct.
• Your payment provider approves the transaction.

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Shipping

We aim to process and ship orders as quickly as possible.

Delivery times are estimates and may vary due to:

• Courier delays
• Weather conditions
• Customs clearance
• High order volume
• Public holidays

Eloriz is not responsible for delays caused by shipping carriers after an order has been dispatched.

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Returns and Refunds

Please review our Return and Refund Policy before requesting a return.

Products must meet our return requirements to qualify for a refund or exchange.

Certain items, including customized or personalized jewelry, may not be eligible for return unless they arrive damaged or defective.

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Cancellations

Orders may only be canceled before they are processed or shipped.

Once an order has been shipped, it cannot be canceled. Customers may instead request a return if eligible under our Return Policy.

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Product Care

Jewelry should be handled with care to maintain its appearance.

We recommend:

• Keeping jewelry away from water, perfumes, and chemicals.
• Removing jewelry before swimming, exercising, or sleeping.
• Storing jewelry in a clean, dry place.

Improper use or normal wear and tear is not covered under any warranty unless required by law.

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Intellectual Property

All content on the Eloriz website, including:

• Logos
• Product images
• Product descriptions
• Graphics
• Designs
• Text
• Branding

belongs to Eloriz or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

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User Conduct

When using our website, you agree not to:

• Violate any laws.
• Upload harmful software or viruses.
• Attempt unauthorized access to our systems.
• Interfere with website functionality.
• Use our content without permission.

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Reviews and User Content

If you submit reviews, comments, or other content, you grant Eloriz permission to display, use, and publish that content for promotional or business purposes.

You remain responsible for the content you submit and agree that it will not contain unlawful, misleading, or offensive material.

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Privacy

Your privacy is important to us.

Please read our Privacy Policy to understand how we collect, use, and protect your personal information.

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Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

Using third-party services is at your own risk.

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Limitation of Liability

To the maximum extent permitted by law, Eloriz shall not be liable for indirect, incidental, special, or consequential damages arising from:

• Website use
• Product use
• Delayed deliveries
• Service interruptions
• Technical errors
• Loss of profits or data

Our total liability will not exceed the amount paid for the product giving rise to the claim, except where applicable law provides otherwise.

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Disclaimer

Our website and products are provided on an "as available" and "as is" basis.

While we make every effort to provide accurate information, we do not guarantee that the website will always be error-free, uninterrupted, or free from technical issues.

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Indemnification

You agree to indemnify and hold Eloriz harmless from any claims, damages, liabilities, or expenses resulting from your misuse of our website or violation of these Terms.

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Changes to These Terms

We may update these Terms from time to time.

Changes become effective once they are published on this page. Continued use of our website means you accept the updated Terms.

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Governing Law

These Terms are governed by the laws applicable in the country or state where Eloriz operates, unless otherwise required by local consumer protection laws.

Any disputes shall be resolved through the appropriate courts with jurisdiction over the matter.

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Contact Us

If you have questions about these Terms of Service, please contact us.

Eloriz

Email: elorizfinejewellery@gmail.com

Website: https://www.eloriz.com

Business Hours: Monday–Saturday, 10:00 AM–7:30 PM